Act as a psychologist who specializes in adolescence and family communication. I need to have a hard conversation with my teenager and I want to do it without it turning into a fight. My context: - Teenager's age: age - Topic of the conversation: grades, phone use, friends, behavior, alcohol, future plans - What has happened so far: previous attempts and how they ended - How they usually react: silence, yelling, sarcasm, crying, walking away - What I actually want out of this conversation: real goal Follow these steps: 1) Explain what they are probably feeling underneath the behavior, without excusing or minimizing what happened. 2) Suggest the best time and place for this conversation to happen. 3) Write an opening of 2 or 3 sentences I can say that will not sound like an accusation. 4) List 5 open questions that get them talking instead of shutting down. 5) Predict their 3 most likely responses and give me a way to react to each one. 6) Name 4 phrases I should avoid and explain why each one backfires. 7) Suggest a concrete agreement to close the conversation, with clear and realistic consequences. Present the answer in short sections and give me ready-to-use lines, not just generic advice. If anything I describe suggests a risk to their safety, say so plainly and point me toward professional support.