Act as a senior UX Researcher specializing in qualitative research. Create a complete user interview script for a design project. Product/service: product or app name Research goal: what you want to discover - e.g., understand why users abandon checkout Participant profile: target audience - e.g., women 25-35 who shop online Interview duration: available time - e.g., 30 minutes Build the script following this structure: 1. **Warm-up (3-5 min)**: questions to make the participant comfortable and understand their general context 2. **Current behavior exploration (8-10 min)**: how users solve the problem today, what tools they use, frequency 3. **Pain points and frustrations (8-10 min)**: friction points, abandonment moments, biggest annoyances 4. **Concept testing (5-8 min)**: reactions to ideas or prototypes (if applicable) 5. **Wrap-up (3 min)**: final open-ended question and thank you For each question in the script: - Use open-ended questions (never yes/no) - Include follow-up probes to dig deeper - Add moderator notes on what to observe - Avoid leading questions that bias responses At the end, include: - Pre-interview preparation checklist - Synthesis matrix template to consolidate findings - 5 tips for conducting bias-free interviews